Flat Fee Payment

True Up “Reimbursement” Invoices

If your lease has a flat fee utility reimbursement or you are being paid for usage using a sub-meter at a set rate you can request an annual true up. To do so you need to provide a true up invoice as well as copies of your utility bills for all relevant billing periods to show a shortfall in the payments made through either the flat fee or previous invoices.

True up invoices can also be utilized when a sub-meter is being paid at an agreed upon rate and the landlord’s actual rate changes with the utility company. These rate changes per kWh, must have documentation directly from the utility company that shows the new rate being used during the same service period that the true up invoice is being provided for reimbursement. If this backup documentation can not be provided, please reach out to your local utility service provider, and ask for copies of your utility bill for the specific service periods.

True up invoices and any questions about sub-metered payments may be emailed to wirelessutilitymanagement@DISH.com. For all other questions concerning flat fee utility payments may be emailed to landlordrelations@DISH.com.