Sub-Meter

Utility Landlord Welcome Package

Invoicing DISH and Utility True Up 

Items discussed in this document:

-Required Information for Utility Invoice

-How to Generate an Invoice

-Calculations for cost - All readings included

- True up Instructions

Required Information for Utility Invoice

-Due date

-Meter #

-Invoice #

-Account # (If applicable)

-Service Location and/or DISH Site ID

-Company mailing address/remittance address

-Company name or entity name receiving payment

-Company or entity physical address if different from mailing address

-What type of payment, or form of payment is accepted

-Dates of usage

-Amount of KWH used

-Explanation of charges and break down of each items cost and quantity (if applicable)

DISH works with Capturis™ to process utility invoices which can be sent digitally to wirelessutilitymanagement@DISH.com or by physical mail to:

DISH Wireless L.L.C.

PO Box 5651

Bismarck ND 58506

How to Generate an Invoice

If the Landlord is required to invoice DISH for utility usage all required information (see above) must be included in order for DISH to properly process the invoice for payment. The format below is the standard approved format and there is a sample copy of this template on the last page of this document.

How to Calculate Usage Cost Manually

Cost calculations require 3 items, Rate of KW per Hour, Amount of KWs used, and the time frame they are used(days, months, years, quarterly, etc.). Below are the basic calculations you will see on an invoice from the local utility company providing service. These can be used but to better understand them we will outline what each item is within the formula.

Basic Formula: KWH recorded (based on timeframe) X Cost per KWH = Total amount due

The details below come from National Grid utility company. The formula you see below is an example of real world data from a real meter. It shows the usage data received from the meter, and the difference between the start reading and end reading as the used KWs.

*Please note that all data above can be used for generalized formulation of invoice totals but does not give accurate information as to how much is being demanded.

Sample Sub-Meter Invoice

True Up “Reimbursement” Invoices

If your lease has a flat fee utility reimbursement or you are being paid for usage using a sub-meter at a set rate you can request an annual true up. To do so you need to provide a true up invoice as well as copies of your utility bills for all relevant billing periods to show a shortfall in the payments made through either the flat fee or previous invoices.

True up invoices can also be utilized when a sub-meter is being paid at an agreed upon rate and the landlord’s actual rate changes with the utility company. These rate changes per kWh, must have documentation directly from the utility company that shows the new rate being used during the same service period that the true up invoice is being provided for reimbursement. If this backup documentation can not be provided, please reach out to your local utility service provider, and ask for copies of your utility bill for the specific service periods.

True up invoices and any questions about sub-metered payments may be emailed to wirelessutilitymanagement@DISH.com. For all other questions concerning flat fee utility payments may be emailed to landlordrelations@DISH.com.